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DNA's (Did not Attends)

Last month there were 89 patients who did not contact the surgery to cancel their appointment. 

These are 89 appointments wasted for a GP, Nurse, Health Care Assistant or Phlebotomist, not to mention wasted admin time.

Please, if you cannot make your appointment, reply to your text if you received one with the word 'cancel', telephone, email, come to the surgery or ask someone else to come on your behalf and let us know.

If you continually fail to keep appointments you may be asked to leave the practice.

Thank you,

The Practice.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website