If you would like communications and information from the surgery in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know. You can call us 

on 01293 611063 or email

St Catherine's Hospice

St Catherine's Hospice is a Crawley-based charity, providing end of life care for people across Sussex and Surrey. As well as helping local people with a terminal illness to spend their precious time feeling comfortable, supported and free from pain, St Catherine's offers counselling, bereavement support, and welfare advice for both patients and their families. If you would like to find out more about St Catherine's, please go to


COVID Infection Prevention Measures after 19th July

For the time being there will be no changes here at the Practice in the level of protection for patients and staff. Patients coming to the surgery will still need to wear a mask, use the hand sanitiser and socially distance. Our staff will continue to wear appropriate PPE. This is in line with national infection control guidance for healthcare facilities. Patients coming to the surgery are often sick, vulnerable and may be unvaccinated due to medical reasons. So we feel that these precautions will help protect everyone. We also need to minimise the number of our staff catching COVID so we can keep a functioning service, so for this reason alone these measures are vital. Our consultations will continue, these might be offered as face to face, by phone or by video. Our doors will continue to remain closed to support social distancing within the surgery. We hope you will understand why we need to continue with these measures and keep the surgery as safe for everyone as we can.


We are working with West Sussex County Council and diverse communities across the county to inform the development of culturally relevant support for the bereaved.

We want to hear experiences of bereavement, both before and during the Covid19 pandemic. If you have a story to share, Contributing our survey would hugely appreciated.

If you'd be happy to speak with us in more detail about your experiences, please email Myra at

 National Data Opt Out

This practice is supporting vital health and care planning and research by sharing your data with NHS Digital. For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research here

The government has decided it will collect process, analyse and disseminate your GP data for Planning and Research Direction 2021. From July 1st 2021, patient data will be extracted from GP systems on a daily basis; data will be encrypted and pseudonymised. As this is a statutory obligation, practices are legally obliged to share this data. Click here to learn more about what the government says.

You do not need to do anything if you are happy for your data to be shared in this manner.

If you as a patient want to opt out of your data being shared, apart from information used for your direct care, you have the option of registering a Type 1 Opt-out or a National Opt-out or both.

If you wish to register your opt out choice, you will need to print a letter ( Type 1 Opt Out Form), sign it with your preferred option(s) and then send it back to the surgery by post or email it to ( If you do not have access to a computer/printer then you can request the form to be sent to you by phoning 01293 611063. You must send this letter by 23rd June 2021 to ensure no data is uploaded from your records.

The NHS App will be available to use as a vaccine passport

 NHS App

Please follow the link below to manage your healthcare online:


Eligible patients (those in a High Risk group or aged 42 and over) can now book their first COVID Vaccine directly with the National Booking Service - please call 119.

Patients waiting for their second vaccine will be contacted directly by Saxonbrook Vaccination Centre. If it is 11 weeks since your first vaccine and you do not yet have an appointment, please call us and we will endeavour to book an appointment for you

Sussex COVID-19 Vaccination Programme Public messaging: AZ vaccine

Covid Service Leaflet

Referral Form

Germ Defence-Advice for patients to reduce COVID-19 infections.

Please Follow the link - to find out more information about keeping you and your family and friends safe during the COVID Crisis

Germ Defence is an evidence-based behaviour change website that provides advice on infection control at home. Using Germ Defence can successfully reduce the number and severity of infection in the home, as well as the need to primary care consultation and antibiotics.

Government Information regarding face masks

Frequently asked questions from the Community

All patients coming to the surgery are required to wear a face mask. Please read the following leaflet on how to make a simple face covering:

COVID - Frequently Asked Questions

Join a COVID-19 clinical trial

The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19. You could be eligible to join if

  • You have had these symptoms for fewer than 15 days:
    • a continuous new or worsening cough
    • a high temperature
  • You are aged 50 to 64 with a pre-existing illness
  • You are aged 65 and above
  • Find out more

A helpful isolation pack for the over 70's

If you feel you might have symptoms please follow the link  -

Patients with cough and/or fever symptoms must self isolate for 14 days. 

You should contact 111 only if you develop significant shortness of breath symptoms. 

Patient Advice

Information about social distancing for patients in at risk groups

We thank you for your cooperation during this difficult time.

Please note: We remain closed for general enquires

Patients should only attend the surgery for the per booked appointments, either with the nursing team or in circumstances where the GP has asked you to come to the surgery following a telephone appointment. All enquires or requests for appointments must be made via the telephone. We appreciate your patience and support in this matter.

Pre-Bookable Appointments

We are currently limiting access to the surgery to those people with a immediate medical problem and are unable to deal with general enquires in person. Please telephone for advise but be patient as we anticipate we will experience high call volumes

Please note that we have reintroduced some pre-bookable telephone appointments. These appointments are available to book online or by telephoning the surgery . If you have a non-urgent medical problem to discuss or wish to speak to a specific GP, please consider booking one of these appointments. If you call the surgery to book, you will be asked the nature of the problem so that the GP can be informed before they call. If you book online, please give a brief note to the problem in the booking notes.

Self Certification for 7 Days

Please click on the link to download the form to give to your employer

Management of Long Term/On-going Medical Conditions

On-going medical conditions including COPD, Asthma, Diabetes and Mental health will now be reviewed in a patients birthday month. This enables us to predict the number of appointments we need to offer at any given time, and ensures accurate, annual recalling of patients. Diabetics will also be asked to come for a review at 6 monthly intervals (so in their birthday month and again 6 months later). You will receive an invitation via text message if we have your mobile telephone number on file. Otherwise, we will send you a letter. Many thanks for your cooperation.


Staying Well

Patients Requiring Drug Monitoring Blood Test

Patients requiring blood tests because they take Disease-Modifying Anti-Rheumatic drugs such as Methotrexate should continue to request their medications as and when necessary and will be advised by a clinician whether or not they require a blood test. Those patients who are stable on their medication and have been having regular checks will not currently be required to attend as often as usual.


PassportEU settlement scheme info. 

Please read the attachment here if you were not born in the UK but are a resident.



or click here for a self referral form to the Musculoskeletal (physiotherapy) Team.

Drink Coach is an online support service if you would like help or advice regarding your drinking behaviour.

General Data Protection Regulation

If we need to contact you regarding anything other than your medical record, we need your explicit consent to do this.  For example, if we need to contact you regarding an appointment, test result, call back from our triage system, etc., we are allowed to continue to do this.  For anything that is classed as 'non direct medical care', we need your consent.

We need you to tell us if you DO NOT want us to contact you.  Please email:

GP Privacy Notice


If you need medical help or advice when we are closed, please dial 111.

Only if you have a life threatening event dial 112 or 999.

Patient Self Help Information or NHS Choices Advice - Before you phone the surgery for a GP appointment, please check if you could self manage yourself first.  Please also consider seeing your local Pharmacist  who may be able to help you for minor ailments.

Should you have the need to be referred by your GP to the hospital, please check out this patient leaflet as it describes what you can expect to happen when your GP refers you to see a specialist or consultant at a hospital or a community health centre.

Patient Referral Checklist Leaflet

Opening Hours

See the appointments page for full details of our opening and consulting times.

We are all grateful for the National Health Service in the UK but, did you know that it costs:

£  00.46 to click on the NHS Choices Website
£  23.00 to call NHS 111
£  32.00 for a GP appointment
£124.00 to visit A&E - before any treatment
£191.00 for an Outpatient appointment
£502.00 for an average hospital stay

Please protect your NHS - click on this link:

Please call 111 instead of going to A&E if you are experiencing a non life threatening event.



Subject to Violence or Abuse? Girls and Young Women’s Counselling at the YMCA working with young women aged 16-25 who are affected by insecure housing and/or violence.  This is a free service for young women in Crawley.

Sussex Oakleaf - Need someone to talk to?

Find It Out Centre - Information and advice for those aged 13 - 25 or aged 11 - 12 if accompanied by a parent.

Can help with:Employment and Training, Careers, Education, Housing, Homelessness, Money, Justice and Equality, Health, Family and Relationships, C Card Distribution and much more.

Find, Get, Give is a YMCA produced national website that supports young people, parents and carers and professionals around mental health. The site has been co-produced with young people and provides access to a range of self-help tools, resources, guides and blogs as well as a service directory of national mental health services that young people can rate and review

For information and advice about mental health support the following websites are also available for young people, parents and carers and professionals:

Young Minds: Includes resource booklets, self-help guides, service directory and a parent and carers helpline

Your Space: West Sussex’s site for young people, includes information on Find It Out Centre's and other local support services

There is now a section on the West Sussex Local Offer where you will be able to access information about Schools and Colleges emotional health and wellbeing.

And now..... something for the kids


Change for Life -  Click here for fun, food and activities

10 Commandments of Health (youtube video)

What does Sugar do? (youtube video)


Crawley Deaf Social Club meet every 3rd Saturday (except January and August) at Furnace Green Community Centre, Ashburnham Road, Crawley.  For more info contact John Redwood 


Furnace Green Surgery

Furnace Green Surgery is a four Doctor Partnership - two female and two male. The partners are supported by a Salaried GP plus a team of Nursing and non-clinical staff with vast experience. The practice operates from its surgery premises in the Glade, Furnace Green and care for around 7,300 patients. On the rare occasion, locum doctors also help but we have a policy of using the same locum whenever possible to give continuity of care. Furnace Green Surgery has been approved for GP and medical student training and each year one or more fully qualified doctors with experience in hospital medicine may spend time with the practice as part of their preparation to become general practitioners. They share all aspects of patient care and the partners welcome their contribution to the team. Occasionally, medical students may also spend time with the practice. The practice is visited at times by other doctors, representing KSS GP Deanery, who oversee standards of training within the practice and inspect patient records during the visit. Please notify reception if you wish to exclude your medical records from this process.

(Site updated 27/07/2021)
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