This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Online Services - if you are unsure if you need to see a GP, please check information from this website

Patient Online: Records Access

Click below for repeat prescriptions, making or cancelling an appointment and some basic medical record information (medication, immunisations and allergies).

emisAccess Online Services

Online Services to book appointments etc....

Online Access Form

Proxy Consent Form

Patient Information Leaflet

Change of Address Form

If you are due a medication review, you will not be able to request your repeat medications online.  Please book an appointment with a GP to arrange your medications.

This has arrived and a beta version is ready for patients to try.


Book Video Consultations

You can now book a video consultation at the local GP hub via your GP practice.  If you would  like to book this type of appointment, you need to download the app and register yourself.

Please note, this type of appointment with one of our GPs, is not currently available at Furnace Green Surgery itself.

Repeat PrescriptionsManage your Repeat Prescriptions
Cancel AppointmentsCancel any existing appointments
AppointmentsManage and book appointments
Change Contact DetailsChange your Contact Details
Your Clinical RecordUpdate your Clinical Record

Have Your Say

INR/Warfarin Monitoring

If you currently attend East Surrey Hospital for INR/Warfarin Monitoring, you may have received a letter stating that this service ends in April and that in future you will be monitored by Furnace Green Surgery.

Our Nursing Team will contact you when our INR Clinics have been established, and let you know how and when to book in. Until then, the hospital will continue to provide this service and any queries should be directed to them.


Following advice from Public Health England, we will now be asking all patients for a brief reason why they wish to see the GP. This is so we can offer the most appropriate advice and signpost patients to the correct service. We thank you for your cooperation.

Please see the following statement released on 12th February 2020 for the most updated information.

Public Message - Coronavirus 13.2.20

Management of Long Term/On-going Medical Conditions

On-going medical conditions including COPD, Asthma, Diabetes and Mental health will now be reviewed in a patients birthday month. This enables us to predict the number of appointments we need to offer at any given time, and ensures accurate, annual recalling of patients. Diabetics will also be asked to come for a review at 6 monthly intervals (so in their birthday month and again 6 months later). You will receive an invitation via text message if we have your mobile telephone number on file. Otherwise, we will send you a letter. Many thanks for your cooperation.

We have recently been accredited as an Armed Forces Veteran Friendly Practice.  If you (or someone you know who is registered with us) are ex-services, please let us know.

Click here for your patient information leaflet.


Furnace Green Surgery is a four Doctor Partnership - two female and two male. The Partners are supported by a Salaried GP plus a team of Nursing and non-clinical staff with vast experience.The practice operates from its surgery premises in The Glade, Furnace Green and cares for around 7,300 patients.  On the rare occasion, locum doctors also help but we have a policy of using the same locum whenever possible to give continuity of care.

Furnace Green Surgery has been approved for GP and medical student training and each year one or more fully qualified doctors with experience in hospital medicine may spend time with the practice as part of their preparation to become general practitioners. They share all aspects of patient care and the partners welcome their contribution to the team. Occasionally, medical students may also spend time with the practice. The practice is visited at times by other doctors, representing KSS GP Deanery, who oversee standards of training within the practice and inspect patient records during the visit. Please notify reception if you wish to exclude your medical records from this process.

PassportEU settlement scheme info. 

Please read the attachment here if you were not born in the UK but are a resident.



or click here for a self referral form to the Musculoskeletal (physiotherapy) Team.

Drink Coach is an online support service if you would like help or advice regarding your drinking behaviour.

General Data Protection Regulation - May 25th 2018.

The law has changed from the above date.  If we need to contact you about your medical care, nothing will change in regards to the new law.  However, if we need to contact you regarding anything else, we need your explicit consent to do this.  For example, if we need to contact you regarding an appointment, test result, call back from our triage system, etc., we are allowed to continue to do this.  Anything that is classed as 'non direct medical care', we need your consent from May 25th.

You can set your preferences on how we contact you as follows: Reason for Contact confirmation form

We need you to tell us if you DO NOT want us to contact you.  Please email:

Data Protection Impact Statement for Patients

Access Records Request Form

Data Protection Privacy Notices for Patients

Proxy Access, what does it mean?

If you need medical help or advice when we are closed, please dial 111.

Only if you have a life threatening event dial 112 or 999.

Patient Self Help Information or NHS Choices Advice - Before you phone the surgery for a GP appointment, please check if you could self manage yourself first.  Please also consider seeing your local Pharmacist  who may be able to help you for minor ailments.

Should you have the need to be referred by your GP to the hospital, please check out this patient leaflet as it describes what you can expect to happen when your GP refers you to see a specialist or consultant at a hospital or a community health centre.

Patient Referral Checklist Leaflet

Opening Hours

See the appointments page for full details of our opening and consulting times.

We are all grateful for the National Health Service in the UK but, did you know that it costs:

£  00.46 to click on the NHS Choices Website
£  23.00 to call NHS 111
£  32.00 for a GP appointment
£124.00 to visit A&E - before any treatment
£191.00 for an Outpatient appointment
£502.00 for an average hospital stay

Please protect your NHS - click on this link:

Please call 111 instead of going to A&E if you are experiencing a non life threatening event.



Subject to Violence or Abuse? Girls and Young Women’s Counselling at the YMCA working with young women aged 16-25 who are affected by insecure housing and/or violence.  This is a free service for young women in Crawley.

Sussex Oakleaf - Need someone to talk to?

Find It Out Centre - Information and advice for those aged 13 - 25 or aged 11 - 12 if accompanied by a parent.

Can help with:Employment and Training, Careers, Education, Housing, Homelessness, Money, Justice and Equality, Health, Family and Relationships, C Card Distribution and much more.

Find, Get, Give is a YMCA produced national website that supports young people, parents and carers and professionals around mental health. The site has been co-produced with young people and provides access to a range of self-help tools, resources, guides and blogs as well as a service directory of national mental health services that young people can rate and review

For information and advice about mental health support the following websites are also available for young people, parents and carers and professionals:

Young Minds: Includes resource booklets, self-help guides, service directory and a parent and carers helpline

Your Space: West Sussex’s site for young people, includes information on Find It Out Centre's and other local support services

There is now a section on the West Sussex Local Offer where you will be able to access information about Schools and Colleges emotional health and wellbeing.

And now..... something for the kids


Change for Life -  Click here for fun, food and activities

10 Commandments of Health (youtube video)

What does Sugar do? (youtube video)


Crawley Deaf Social Club meet every 3rd Saturday (except January and August) at Furnace Green Community Centre, Ashburnham Road, Crawley.  For more info contact John Redwood 


(Site updated 26/02/2020)

Contact Details

Furnace Green Surgery

Contact Telephone

01293 611063
01293 649069
01293 611063
0871 2264 353
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website