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If you would like communications and information from the surgery in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know. You can call us 

on 01293 611063 or email

St Catherine's Hospice

St Catherine's Hospice is a Crawley-based charity, providing end of life care for people across Sussex and Surrey. As well as helping local people with a terminal illness to spend their precious time feeling comfortable, supported and free from pain, St Catherine's offers counselling, bereavement support, and welfare advice for both patients and their families. If you would like to find out more about St Catherine's, please go to


You can order your repeat medication a maximum of 1 week before it is due.  If your medication is due when you are on holiday, please put in a special request stating the reason for an early issue.

The Benefits of Being Online

Have you ever wanted to get through to the surgery when it is closed or the lines are busy to request an appointment or a repeat prescription? 

Frustrating as this is, there is a way to bypass this and book an appointment and or request a repeat prescription when we are very busy or closed, even at 2am.

We no longer need to see proof of ID.  Just answer a few ID confirmation questions and the Receptionist will give you the info sheet on how to do this.

Simply register for Online Access using your computer, tablet or smart phone.

Patient Online: Records Access

Access Medical Record (EMIS Web)

Repeat Prescriptions

prescriptionspurplePlease give at least 72 hours notice for repeat prescriptions by completing the retained part of your computerised prescription – and then delivering it to the surgery. We are not a dispensing practice and do not accept prescription requests over the telephone or by fax.



Use either with your mobile or tablet to reorder your repeat prescriptions.

We are no longer accepting prescription requests via the chemist unless you are housebound.

Patients will need to bring in their own requests in person or to order online (you will need to register for online access).

You may order online by following the link on this page to the secure form and carrying out the simple one-off registration.

It is possible to avoid a further visit to the surgery by collecting your completed prescription direct from a local Chemist – please ask at reception for further details.

Please note that if you request medication that has not been given to you on a regular basis the doctor may need to see you.

Medicine Sick Day Rules

When you are unwell with any of the following:

  • ·          Vomiting or diarrhoea (unless only minor)
  • ·          Fevers, sweats or shaking

Then STOP taking the medicines listed here. Restart when you are well (after 24-48 hours of eating and drinking normally). If you are in any doubt, please contact the surgery or your pharmacist.

  • ACE Inhibitors: Medicine names ending in 'pril'  eg lisinopril, perindopril, ramipril
  • ARBs: Medicine names ending in 'sartan'  eg losartan, candesartan, valsartan
  • NSAIDs: Anti-inflammatory pain killers  eg ibuprofen, diclofenac, naproxen
  • Diuretics: Sometimes called 'water pills'  eg furosemide, spironolactone, indapamide, bendroflumethiazide
  • Metformin : A medicine for diabetes  
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website