Important information if you are having difficulty signing in to order your prescription or book an appointment online.
PATIENT ACCESS - VERSION 2 launched June 2018 in line with new GDPR Governance.
NEW Patient Access service – FAQs
Why can’t I sign in with my email address and password?
The Benefits of Being Online
Have you ever wanted to get through to the surgery when it is closed or the lines are busy to request an appointment or a repeat prescription?
Frustrating as this is, there is a way to bypass this and book an appointment and or request a repeat prescription when we are very busy or closed, even at 2am.
We no longer need to see proof of ID. Just answer a few ID confirmation questions and the Receptionist will give you the info sheet on how to do this.
Simply register for Online Access using your computer, tablet or smart phone.
Please give at least 72 hours notice for repeat prescriptions by completing the retained part of your computerised prescription – and then delivering it to the surgery. We are not a dispensing practice and do not accept prescription requests over the telephone or by fax.
Use either with your mobile or tablet to reorder your repeat prescriptions.
We are no longer accepting prescription requests via the chemist unless you are housebound.
Patients will need to bring in their own requests in person or to order online (you will need to register for online access).
You may order online by following the link on this page to the secure form and carrying out the simple one-off registration.
It is possible to avoid a further visit to the surgery by collecting your completed prescription direct from a local Chemist – please ask at reception for further details.
Please note that if you request medication that has not been given to you on a regular basis the doctor may need to see you.
Medicine Sick Day Rules
When you are unwell with any of the following:
Then STOP taking the medicines listed here. Restart when you are well (after 24-48 hours of eating and drinking normally). If you are in any doubt, please contact the surgery or your pharmacist.
ACE Inhibitors: Medicine names ending in 'pril' eg lisinopril, perindopril, ramipril
ARBs: Medicine names ending in 'sartan' eg losartan, candesartan, valsartan
NSAIDs: Anti-inflammatory pain killers eg ibuprofen, diclofenac, naproxen
Diuretics: Sometimes called 'water pills' eg furosemide, spironolactone, indapamide, bendroflumethiazide
Metformin : A medicine for diabetes