If you would like communications and information from the surgery in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know. You can call us
on 01293 611063 or email email@example.com
St Catherine's Hospice is a Crawley-based charity, providing end of life care for people across Sussex and Surrey. As well as helping local people with a terminal illness to spend their precious time feeling comfortable, supported and free from pain, St Catherine's offers counselling, bereavement support, and welfare advice for both patients and their families. If you would like to find out more about St Catherine's, please go to www.stch.org.uk
Areas covered are Furnace Green, Southgate and parts of Three Bridges. Click on the catchment area map to check as below.
We are registering new patients living within the practice boundary (as above). Please complete the relevant forms found under the Pre-registration tab. The areas highlighted on the registration forms are mandatory and must be completed. If you do not have an email account or you do not wish for us to know this please just put a line through the question. However, if you want to sign up for online access, we must know your email address.
We do not register patients in the mornings nor any time on a Monday due to the heavy workload. Where possible, we would prefer patients to come after 1.30pm - 5.00pm in the afternoons, Tuesday - Friday.
Please bring with you your forms, proof of ID and a recently dated official document showing proof of address.
You will be asked to attend for a new patient health check if you are aged over 16.
If you would like communications and information from the surgery in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know. You can call us on 01293 611063
Registration form - ADULT (aged 13+) - Please ensure you complete all highlighted areas in the Adult Registration Form.
Registration form - CHILD (aged 0 - 12)Newborn registration form
General Medical Services Form
Registration for Non-UK residents information leaflet
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. It covers issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
If you wish to see if you are in our Practice Boundary, please click here then type in your postcode. This will let you know if you could register with us.
We do not register patients in the morning nor anytime on a Monday. When you come to register, you will need proof of ID and proof of address (within the last 6 months). Please ensure your registration forms are completed correctly. If you were born outside of the UK, we MUST have your date of coming into the country to process your registration. Please come to the surgery after 1.30pm to submit your application forms. We will endeavour to get you registered within 24 hours.
Each day the surgery manages its urgent appointments via a telephone triage system. This is bookable from 8.30am Monday - Friday. The earlier you call, the earlier you will be added to the list for the Clinician to phone you back. You must be available to come to the surgery on the day should the Clinician need to see you face to face.
You will be asked by the receptionist the reason for the urgency; this is under the instruction of the Partners of the Practice and you must give an answer as to why they need to phone you back.
There are very few afternoon triage appointments and these are for urgent needs from lunch time on the same day only. They are not for ongoing issues OR for patients wanting an afternoon appointment at short notice. You will again be asked the reason for the urgency.
If you need to see a GP for a general matter, you can do this online via the website (if you have signed up for this) or you can come to the surgery or telephone reception.
Please only phone in the afternoon if you are chasing your test results. All results are checked by the GPs before the Receptionists are able to give you any comment made by the GP. Should a result need you to come and see a Clinician, you may be telephoned by a Receptionist to book an appointment.
New Patient Health Check
As a new patient you will be required to have a new patient health check. This will comprise of a general check up; normally including a urine sample to test for underlying medical issues like Diabetes.
If you are on a repeat medication, you can request your medication online (if you have signed up for this). You can drop a repeat medication request through the letter box if we are closed, or put in your request direct to reception.
If you are due a medication review, you will need a non urgent appointment with a GP. You cannot order your repeat medication online if your review is over due.
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