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DNA's (Did not Attends)

Last month there were 83 patients who did not contact the surgery to cancel their appointment. 

These are 83 appointments wasted for a GP, Nurse, Health Care Assistant or Phlebotomist, not to mention wasted admin time.

Please, if you cannot make your appointment, reply to your text if you received one with the word 'cancel', telephone, email, come to the surgery or ask someone else to come on your behalf and let us know.

If you continually fail to keep appointments you may be asked to leave the practice.

Thank you,

The Practice.

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