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Noticeboard

Accessibility

If you would like communications and information from the surgery in an alternative format, for example large print or easy read, or if you need help with communicating with us, for example because you use British Sign Language, please let us know. You can call us 

on 01293 611063

St Catherine's Hospice

St Catherine's Hospice is a Crawley-based charity, providing end of life care for people across Sussex and Surrey. As well as helping local people with a terminal illness to spend their precious time feeling comfortable, supported and free from pain, St Catherine's offers counselling, bereavement support, and welfare advice for both patients and their families. If you would like to find out more about St Catherine's, please go to www.stch.org.uk

 

Latest News

REGISTER ONLINE - It will help you access services and your own records even when we are closed.

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Physiotherapy Self Referral

Please follow the link to self refer yourself to Physiotherapy:

http://sussexmskpartnershipcentral.co.uk/physiotherapy/

Shortage of Hep A, Hep B and Typhoid vaccinations

There is a National shortage of Hep A, Hep B and Typhoid vaccinations. If you are planning to travel, please seek advice before you travel. We may not be able to immunise you, but we can still give you advice before you go.

You may have to pay a private clinic to have these immunisations which is not reimbursable by the Practice or the NHS.

Talking Therapies Service

For those aged over 18 suffering with COPD, Diabetes or Cardiac Conditions

Time to Talk is a self referral service for patients over the age of 18 who need support with coming to terms with their condition and/or managing their illness.  Please phone the helpline on 01273 666 480, email sc-tr.ltcreferrals@nhs.net  or go to the website: www.sussexcommunity.nhs.uk/ttt and click on the red 'click here to self refer' online button.

Prescription requests

Trying to handle all requests within 48 hours is in the opinion of the partners becoming unsafe practice as there are now so many queries.  We have therefore agreed after much internal discussion to change to a 72 hour (3 working days) maximum timeline for routine requests. In addition to this we would like to now inform you that we are no longer accepting chemist requests unless you are housebound. You will have to bring your own requests into the surgery in person or to order online, (you will need to register for online access, details can be found on our website).  YOU CAN ONLY ASK FOR MEDICATIONS THAT ARE ON YOUR REPEAT MEDICATION LIST VIA THE ONLINE SERVICE. 

Practice List Capped

Patient registrations are now capped.  This means we are unable to take on any new patients as our list has been capped for the duty of care to all of our existing patients and for the safety of our clinicians. If this changes in the future please look for details on our website and for new posters in the surgery waiting area.

Appointment Text Reminder

We are now sending appointment reminders by text to all of our patients who we have mobile telephone numbers for 24 hours before their appointments. Please make sure we have an up to date mobile number for you by speaking with a member of our reception team.

Age UK

AGE UK is running a telephone befriending service where elderly and lonely residents can phone in for a friendly chat with someone. It is a very valuable service that is being taken advantage of by many people across the country.

 If you would like more information then please look at their website:-

http://www.ageuk.org.uk/health-wellbeing/relationships-and-family/telephone-befriending/

Plan to Meet GMS / PMS Contractual Requirement for Patient Online Service.

It is a contractual requirement for practices to enable patients to have online access to a more detailed version of their medical record (rather than the ‘Patient Summary’ version currently available online) by the 31st March 2016. This practice plans to offer the facility for patients to view online, export or print detailed coded information held in their own records from this date. When viewing your recorded Data, you must take care in determining your interpretation of what the Data is identifying. 

You would need to apply for Online Access.  Please contact the surgery for the form .

These dates are subject to the necessary NHS GP systems and software being available to the practice.

This practice currently offers the facility for patients:-

To book, view, amend, cancel and print appointments online

To order online, view and print a list of their repeat prescriptions for drugs, medicines or appliances

To view online and print summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient

We promote our online services to our patients through this website, practice waiting room leaflets, posters and the Patient Participation Group.

Health News from the BBC and the NHS

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