Furnace Green Surgery - Triage
50 The Glade, Furnace Green, RH10 6JN
IF YOU ARE REQUESTING A SAME DAY APPOINTMENT PLEASE PHONE
WHERE YOU WILL BE REFERRED TO THE TRIAGE NURSE/DOCTOR.
If you turn up at the surgery requesting a same day appointment, details will be taken and you will be asked to wait at home for a telephone call from the Triage Nurse/Doctor.
What is Triage ?
Triage means sorting. It is a way in which we can deal with our patients who request a same day appointment.
To assist that Triage Nurse, a brief outline of the problem will be needed by the receptionist – please help them to help you.
Our Triage Nurse has undergone special training in order to be able to carry out triage, this, together with her nursing skills, makes her very well qualified to carry out this service.
All the doctors supervise the nurse and the advice given is based on procedures drawn up by the doctors.
The nurse will assess your health needs and direct you to the most appropriate health professional such as a doctor, pharmacist, health visitor or even self help. You may not always need to see a doctor.
If you are given an Emergency Appointment it should not be used for routine or ongoing problems. A routine appointment should be made for these.
The nurse is acting as a channel between the patient and the doctor – she is not an obstacle.
Our qualified Triage Nurse Practioners are Sheila Sparkes and Sarah Crawford.
Please note that the Triage Nurse/Doctor will attempt to phone you once. If there is no reply your details will be filed or a message will be left on your answerphone/voicemail.